Friday 10th June 2011
Just had a conversation with the Bank. In my previous posts I have had a question mark in the title. I’ve taken it out this time because I felt that the people we spoke with, Anita and her manager, Nigel, treated us well and with genuine concern for our situation.
“Now the land sale has been completed we can move forward,” he said, “and, as you know, we have to activate the personal guarantee that the Bank holds. This will be done be our Recovery Department, not us,” says Nigel.
“Ah, OK, so we won’t be dealing with you guys any more.”
“That’s right. This is what will happen,” says Anita, “they’ll be sending you Call-up letters, look, don’t worry about them, it’s just the formal way the Bank does it. They already know about your situation and the offer you made previously, but they have to do it like this. When you get the letter you have to contact them directly.”
“And, just so you know, I expect they’ll want a signed affadavit, witnessed, stating your net assets,” says Nigel.
“Does that mean witnessed by a legal person?”
“Yes, your solicitor, I expect.”
“OK, thanks. When will this happen? We want to keep this moving.”
“We have already spoken with them and you can expect to hear from them next week,” says Anita, “we understand that it is important to you both to get this settled as soon as possible.”
“Well, we appreciate this, thank you,” says Jane, who is looking tearful.
“Yes, me too,” I say. “In my blog I have written about our dealings with you under the title, ‘A Bank with Heart?’, and I’ll be doing that again, I thank you.”
“You are welcome, we wish you well.” They both say this, and both Jane and I feel it is genuine. Jane cries. We hold hands, sitting our new beautiful sun room.
“Let’s hope the next lot are as good!”
“Wouldn’t be great to have it settled’,” I say, ” I’m reading between the lines and I think it’s pretty much a done deal. They can’t say it out loud, but I thought it was implied.”
Jane looks doubtful, she doesn’t want to believe it too early. I don’t blame her, but I feel very positive about this and hopeful. A bank with heart! Well, well, ……. very well actually. I like the idea that they are not what the commonly held belief says they are there. Let’s hope I’m right.